Refund policy
Returns We accept returns within 14 days of delivery. To be eligible, items must be unused, in their original condition, and in original packaging.
To initiate a return, please contact us at [your email address] with your order number and reason for return. We will provide instructions on how to send your item back.
Non-Returnable Items The following items cannot be returned:
- Downloadable or digital products
- Items marked as final sale
Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges If you received a damaged or defective item, we will gladly exchange it. Please contact us within 7 days of delivery at [your email address] with a photo of the damage.
Return Shipping Costs Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Contact Us For any questions about returns or refunds, please reach out at [novanest2358@gmail.com].
Replace [your email address] with your contact details, then you can either paste this in or click the "Insert template" button on the page to start with Shopify's built-in version.